Art. 1 - Information to the buyer
Please note that the products and services subject of this contract, related to the site www.shop-bimbivip.com, are provided by BimbiVip srl with registered office in Via Mantova snc Tuscania vt 01017 Italy. This communication is given pursuant to and by effect of art. 7 of the D.L. April 9th 2003 n.70. Users who complete the registration and accept the terms of this contract may access the site, without establishing any commercial relationship between the user and BimbiVip srl and may invite relatives and friends to make purchases. BimbiVip srl is not responsible for any bad use of the site put in place by the user and sends an exemplifying and non-limiting example relating to:
• use of the site to insert texts or messages that are not related to the activity of the site and in any case harmful to the rights of third parties or illegal or defamatory;
• duplication in whole or in part of the contents of the site;
• duplication in whole or in part of the software or graphic content or logos contained on the site.
BimbiVip srl reserves the right to withdraw any message that in its opinion considers inappropriate. BimbiVip srl declines any responsibility that derives from the exchange of information between Users through BimbiVip srl. The responsibility of the events spread on its web pages should be attributed to those who make them. Any change or communication sent within the site between users or third parties remains the responsibility of those who make it. Any request for information or communication must be sent in writing to Via Mantova snc Tuscania vt 01017 Italy or by e-mail to the following address: email@example.com
Art. 2 - Product prices and shipping risk
The prices of the products are specified within the site and summarized in the "shopping cart" relating to purchases decided by the user, as expressly listed transport costs and any other item cost charged to the user. The risk of shipping the goods from the BimbiVip srl warehouse to the customer, in the event of theft and / or damage, is the responsibility of BimbiVip srl and is included in the shipping cost contribution paid by the customer to the purchase. Any damage must be reported to the courier before the parcels are opened when the goods are received by the user, or as soon as they are found if there is no damage to the shipping packaging of the product, and must be immediately communicated to BimbiVip srl by registered letter to the address indicated in the present contract or by using the appropriate online procedure, within its own profile. Any risk of shipping for returned goods or in any case for shipments from the customer to BimbiVip srl, are charged to the customer. Any refunds will be made after the BimbiVip srl will be put in a position to verify the incident and within the time necessary for any verification with third parties in charge of transport.
Art. 3 - Means of payment accepted
The payment methods accepted by BimbiVip srl are payment by credit card, Paypal, cash on delivery, or payment by bank transfer. For payment by credit card the invoice will be issued at the time of payment. For customers who choose to pay by bank transfer, the invoice will be issued upon confirmation of payment. Orders for which payment will not be ascertained within 3 days will be canceled. Customers will receive a reminder of their order and can send the CRO / SWIFT of the payment made while waiting for confirmation to avoid cancellation. BimbiVip srl is in no way responsible for any rejected payments and for any kind of damage or inconvenience arising from the non-delivery of goods as a result of the failed or rejected payment or any cause not attributable.
Art. 4 - Times and costs of delivery of the goods
BimbiVip srl has been using DHL / BRT / GLS for years as a logistics service and delivery of goods, therefore one of these partners will be in charge of our shipments in Italy or abroad. Orders are processed and shipped to the Italian territory within 3/5 days of payment made. For orders with destination Italy below € 400, shipping costs will be automatically calculated and reported to customers. For higher orders with Italy destination are free, for all other countries the customer will be contacted by our customer service that will calculate according to logistics guidelines the costs of exact shipments. The indicated delivery times are for working days. BimbiVip srl delivers 100% of the products within 3/5 working days in Italy, if for CE and Extra CE countries delivery times will be higher will be announced during the purchase.
For purchases from abroad the shipping costs will be calculated based on the total weight / volume of the goods ordered and the costs will be visible and explicit on the site at the time of closing the order.
Art. 5 - Right of withdrawal
1. The buyer has the right to withdraw from the contract stipulated in terms of these general conditions, without any penalty and without specifying the reason, within fifteen working days from the day of receipt of the goods by the buyer, pursuant to art. . 64 and ss. of the Consumer Code (Legislative Decree 22.07.2005 No. 206). The right of withdrawal is exercised by sending, within the deadline, a communication sent to the address indicated in the art. 1 by registered letter with acknowledgment of receipt. The communication can be sent, within the same term, also by telegram or PEC to firstname.lastname@example.org or to the addresses and numbers indicated in Art. 1. BimbiVip srl will reply by e-mail providing detailed instructions for the return.
2. If the goods have been delivered, the buyer who has sent the withdrawal is obliged to return the goods by sending the goods within a period of no more than fifteen days from the date of receipt. The costs and risks related to the return of the products will be borne by the buyer, who must send them in a secure form with the necessary guarantees for the products to arrive in perfect condition. The only expenses payable by the purchaser for the exercise of the right of withdrawal pursuant to this article are the shipping costs of the goods to the seller. In case of payment made before the exercise of the right of withdrawal, the seller is obliged to reimburse the amount paid, within thirty days from the date on which he became aware of the withdrawal exercise.
3. The return can not take place under any circumstances if the products supplied have been clearly used. The products must be returned with the appropriate protections, in their original packaging, in perfect condition (not damaged or soiled), with all the accessories, instructions and documentation, with the identification tag and the labels still attached. paid by the buyer will be made only after verification of the integrity of the goods by BimbiVip srl and the costs of returning the goods are the responsibility of the buyer as well as the risks arising from the transport of the return.
Art. 6 - Intellectual Property Law
BimbiVip srl reserves all rights related to texts, images, site graphics and anything else that may constitute a distinctive element of the site itself. Any total and / or partial reproduction is expressly forbidden.
Art. 7 - Access to the contract
Pursuant to art. 12 paragraph 3 of the D.L. 9th April 2003 n.70, the buyer can download a copy of this contract by saving it on his computer. At the time of any order, a copy of the same, is sent, as confirmation of order, to the email address indicated by the buyer at the time of registration. BimbiVip srl will keep a copy of all the documentation on its servers according to the law and the buyer, if he needs a hard copy or e-mail of a specific document, must make a written request to BimbiVip srl at the address indicated in this contract.
Art. 8 - Any changes to the contract BimbiVip srl reserves the right to modify these general conditions of sale without notice, being able to change, delete or add both the content and services that are provided through the site and the format in which they appear or with which they are represented on its servers. These changes will be effective from the time of their publication on the site www.bimbivip.com and must be accepted by the buyer each time he makes a purchase through the site www.bimbivip.com. The members of www.shop-bimbivip.com who do not agree with the changes to the general conditions must notify us and, starting from the date on which the new version enters into force, they must cease using the services of BimbiVip srl. Assuming that any of the terms of the general conditions were illegal or unenforceable, it will be null and void and the agreements between the parties and, in their absence, the provisions of the Civil Code will apply.
Art. 9 - Protection of personal data BimbiVip srl informs the buyer, pursuant to art. 13 of the 2016/679 EU Regulation (GDPR) laying down provisions for the protection of persons and other subjects regarding the processing of personal data, which personal data provided by the buyer or otherwise acquired as part of the seller's activity, may be subject to treatment, in compliance with the aforementioned legislation on privacy in telecommunications. Personal data will be processed electronically in strict confidentiality and will only be used for the execution of the contract and for the management of the purchase order of the products. The communication of personal data is mandatory for the supply of goods and their failure to communicate will be an impediment to the conclusion and execution of the contract. The data controller is: BimbiVip srl. No data processing other than that necessary for the execution of the supply may be made without the express consent of the buyer. Pursuant to art. 7 of EU 2016/679 Regulation (GDPR), the buyer has the right to obtain the indication of the origin of personal data, of the purposes and methods of processing, of the logic applied in case of treatment carried out with the aid of electronic instruments, of the identifying details of the owner, of the responsible and of the representative designated according to article 5, paragraph 2, of the subject of the categories of subjects to whom the personal data can be communicated or who can learn about them as appointed representative in the territory of State, managers or agents. The buyer also has the right to obtain the updating, correction or, when interested, integration of data, cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those of which conservation is not necessary in relation to the purposes for which the data were collected or subsequently processed, the attestation that the above operations have been brought to the attention, including with regard to their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right. Finally, the buyer has the right to object, in whole or in part, for legitimate reasons to the processing of personal data concerning him / her, even if relevant to the purpose of collection, to the processing of personal data concerning him / her for the purpose of sending advertising material or direct sales or for market research or commercial communication. To exercise the foreseen rights of the art. 7 of EU Regulation 2016/679 (GDPR), the buyer can send his written request, by registered mail to.r., or e-mail, to the data controllers, sending his request to the addresses referred to in art. 1.
Art. 10 - Validity of the clauses of the contract The invalidity of one or more clauses of the present contract does not invalidate the same in its entirety.
Art. 11 - Responsibility of BimbiVip srl and the competent court BimbiVip srl is in no way responsible for any disruption that would make the portal temporarily unavailable, or access to it by one or more users. BimbiVip srl is not responsible for the malfunctioning of the sold products except for what concerns the warranty conditions and in any case the disputed damage can not in any way be higher than the value of the purchased good, net of transport costs and charges. accessories. In case of non-delivery of the goods, delayed delivery or any other disservice such as, by way of non-limiting example, incorrect description of the product sold, images related to the product, etc, BimbiVip srl's responsibility will be at most equal to the amount of the good purchased including transport costs and ancillary charges related to the same. The buyer undertakes from now on to promptly notify BimbiVip srl of any disputes in writing to the address specified in this contract, and to seek a friendly settlement with BimbiVip srl, in compliance with the conditions set out in these general conditions. Should a civil dispute proceed, given the impossibility of a friendly settlement, the competent court will be that of the buyer, in accordance with the laws in force, provided it is located in the territory of the Italian state.
Art. 12 - Trademarks and domain names BimbiVip srl is the exclusive owner of the logos and registered trademarks "BimbiVip" and "bimbivip.com" and of any other distinctive sign that includes the word "BIMBIVIP", including the domain name "BIMBIVIP .com "and" shop-bimbivip.com ". All other distinguishing marks that distinguish the products sold on bimbivip.com and shop-bimbivip.com on the website are registered trademarks of their respective owners and are used within bimbivip.com and shop-bimbivip.com, for the sole purpose to distinguish, describe and advertise products for sale on bimbivip.com and shop-bimbivip.com. BimbiVip srl and all the other owners of registered trademarks have the right to make exclusive use of the trademarks of their respective ownership. You are not authorized, except for the consent of BimbiVip srl and any other owner of registered trademarks, published on the website, to use these trademarks, to distinguish products or services that are not similar to those of bimbivip.com or other trademark holders. Most of the brands featured on the website and referred to products sold on bimbivip.com are famous brands known to the general public and to every user of bimbivip.com. Any use of such trademarks not in compliance with the law and, as unauthorized, is prohibited and has serious legal consequences. It is not allowed in any way to use these trademarks and any other distinctive sign present on bimbivip.com to take unfair advantage of the distinctive character or the reputation of these brands or in such a way as to harm them and their owners.
In compliance with Legislative Decree 196/2003, therefore to the Code regarding the protection of personal data, BIMBIVIP SRL guarantees that the processing of your personal data or those of your company will be based on principles of correctness, lawfulness and transparency, as well as the protection of your privacy and your rights. By entering your personal and business data during registration on www.shop-bimbivip.com, you also give your consent so that they can be used by BIMBIVIP SRL for sending the newsletter or other commercial information via e-mail. In accordance with the art. 7 of the above code, at any time you can rectify your data or request cancellation by sending an e-mail to: