BimbiVip Srl ships all over the world through the BRT, DHL and GLS couriers.
The items are shipped in 1-2 working days (Monday-Friday) from the date of the order if paid by Paypal or credit card. In case of payment by bank transfer the goods will be sent after the actual receipt of payment on our account.
Estimated time for delivery from shipping date:
USA and Canada: 1-3 working days depending on the destination
Europe - European Union - Express shipping: 1-2 working days for main destinations / 2-3 working days for remote destinations
Europe - Extra European Union - Express shipping: 1-2 working days for main destinations / 2-3 working days for remote destinations
Latin America: 3-4 working days
Asia and the Middle East: 2-3 working days
Australia and Oceania: 2-3 working days for main destinations / 4-5 working days for remote destinations
Africa: 2-4 working days
Russian Federation: 3-4 working days (DHL) / about 15 working days (EMS Russian Post)
BimbiVip is not responsible for any delays due to customs operations and controls, or for reasons of force majeure beyond the control of BimbiVip.
Attention, in Italy the following days are holidays and the courier does not ship:
Easter and Easter Monday
Traceability of the shipment
When the order is sent, customers receive an e-mail from firstname.lastname@example.org
with the tracking number and a link to monitor the progress of the shipment.
In case of delays due to customs offices, customers will be contacted directly by the courier or by the BimbiVip Customer Service
SHIPPING> DELIVERY OF THE ORDER
Upon arrival of the goods, customers are asked to carefully inspect the package before affixing a signature proof of delivery of the shipment. The BimbiVip packs are carefully packed in a transparent plastic wrap with adhesive tape, placed around the packaging.
If for any reason the package appears tampered with or if the tape is not intact, customers are asked to sign the receipt with reservation, or to refuse delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, customers are asked to immediately report the incident to the courier and contact BimbiVip Srl at email@example.com. If the the package is damaged, or if part of the goods is missing, the packaging must be kept for further checks.
Any dispute regarding damages, faults or delivery to the wrong address must be received by BimbiVip Srl within a maximum of 10 days from the delivery date on the courier's website, otherwise it will not be accepted.
All customers who place an order establish a business relationship with BimbiVip Srl and therefore undertake to accept the delivery of their package. If the package is not delivered for reasons dependent on the customer (wrong address, always absent recipient, incorrect telephone number, etc.), or if the customer refuses delivery, shipping costs and any customs charges will be deducted from the reimbursement due to the customer.